“Welcome to SILphony”

At SILphony, we are committed to bringing luxury and elegance directly to your doorstep. To ensure a seamless shopping experience, we have outlined our shipping policy for your convenience:

Processing Time:

At SILphony, our jewelry is crafted with unparalleled dedication and precision. Each piece is meticulously made to order, reflecting the timeless elegance you deserve.

High Jewelry Creation: Designing and crafting your unique jewelry often takes several weeks to months, depending on the complexity of the design.

  • This process ensures your jewelry is not only stunning but also durable and one-of-a-kind.

Explore our collection and embrace the extraordinary with handcrafted elegance that we promise you’ll cherish forever.

  • Orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates:

Domestic Shipping:

  • Standard Shipping: Typically delivered within 5-7 business days after the piece has been crafted.
  • Expedited Shipping: Available for an additional fee, with delivery within 3-5 business days after crafting is complete.

International Shipping:

  • We deliver to select international destinations. Shipping rates and estimated delivery times are calculated at checkout.
  • Important: International orders may incur customs duties and taxes, which are the recipient’s responsibility.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
  • Use this tracking number to monitor your order’s progress online.

Shipping Address:

  • Please ensure your shipping address is accurate and complete when placing your order.
  • SILphony is not liable for delays or issues caused by incorrect or incomplete addresses provided by the customer.

Damaged or Lost Orders:

  • If your order arrives damaged or is lost in transit, contact us at tune@silphony.com within 7 days of receipt.
  • Our team will work diligently with the carrier to resolve the issue and ensure your satisfaction.

Thank you for choosing SILphony. We are delighted to deliver timeless elegance to your doorstep and look forward to serving you again !